Website Disclaimer & Policy

Effective Date: [03-17-2023]

Wellness Collective Statement

Magical Wellness Massage is a Wellness Collective, providing independent massage therapists with a shared professional space, booking tools, and administrative support. We do not employ therapists, nor do we control their services, schedules, or business operations. Each therapist in our collective operates as an independent business owner responsible for their own practice.

Therapist Independence & Responsibilities

  • All therapists are independent business owners and are not employees of Magical Wellness Massage.

  • Therapists own and operate their own businesses and are responsible for their own Hawaii massage license, general excise tax (GET) compliance, and liability insurance.

  • Therapists choose the services they offer and have complete control over their availability and schedule.

  • Therapists determine their own rates and may opt into suggested pricing structures provided by the Wellness Collective.

  • Therapists accept or decline on-site bookings at their discretion and may choose to work at clients' homes, hotels, or other locations.

  • Therapists bring their own supplies, including oils, lotions, and any necessary equipment.

  • Therapists are responsible for all business-related expenses, including taxes, insurance, licensing fees, and supplies.

  • Therapists are not exclusive to Magical Wellness Massage and may offer their services through other businesses, locations, and platforms.

  • Magical Wellness Massage does not dictate, control, or require specific techniques, modalities, or treatment methods. Each therapist determines how they provide services based on their professional expertise and client preferences.

Booking Fees & Payment Policy

  • A booking fee is required to secure an appointment through our platform. This fee covers scheduling, administrative support, space use, and caretaking.

  • The booking fee is refundable with at least 24 hours' notice. If a client cancels less than 24 hours before the appointment, the booking fee is non-refundable.

  • The booking fee is separate from the therapist’s service fee and does not count as a prepayment for the massage service.

  • Clients pay the remaining balance directly to the therapist at the time of service.

  • Each therapist determines their own rates, service structure, and availability.

Liability Disclaimer

Magical Wellness Massage is a Wellness Collective that provides independent practitioners with shared space and administrative support. We do not provide massage services directly, nor do we assume responsibility for the quality of services rendered by independent therapists.

By booking a session, clients acknowledge that Magical Wellness Massage is not liable for any claims, damages, injuries, or disputes arising from services provided by independent therapists. Any issues regarding massage services must be resolved directly between the client and the therapist.